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Do you have any mechanic certifications? |
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Automotive Service Excellence (ASE) Master Certified, GM Master Certified, Diesel Engine Certified, ASE Parts Certified, ASE Service Consultant Certified and Advanced Engine Performance Certified.
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Do you charge a service call fee? |
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Yes. Standard Basic Service Call Fee: $50
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If I call you, tell you where and when I want my car serviced. You will be there? |
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That would be correct. We specialize in personalized auto repair / auto maintenance services tailored to your schedule.
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My engine “cranks” but it doesn't start and/or stay running. Why? |
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Typically the engine is not receiving sufficient spark, fuel, compression, timing, or computer control. This circumstance requires a thorough engine and computer diagnosis to pinpoint the problem and derive a recommended solution.
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What should I do if my car overheats? |
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This is a very serious problem! If your car overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! Do not attempt to check the fluid level in the radiator; the hot fluid can cause severe burns. The best thing to do is Call 1st Response Mobile Repair at (702) 489-4048.
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Why is it so important to change fuel filters? |
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When fuel filters plug up, even a little bit, it makes your fuel pump work harder causing it to overheat and fail. On newer cars, fuel pumps can easily cost $500 to even a $1000 to replace. Keep 'em clean!
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How often should I get my car tuned up? |
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Every car is different and you should consult your owner's manual to answer this.That said, most cars require a tune-up approximately once every 60,000 miles.
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Do you accept extended warranties? |
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Yes
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Would you be willing to provide an estimate before you before you work on my car? |
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Yes. Fill out our form Reqest an Estimate for Auto Repair / Auto Manitenance Services located on our home, auto repair and auto maintenance pages. One of our mechanics will get back to you ASAP.
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Does my coolant REALLY need to be changed periodically? |
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Yes. When coolant ages, it becomes acidic. This can create problems when the acid starts to eat away your gaskets and seals.
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Do I have to get regularly scheduled maintenance performed by the dealership? |
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No. If your car is serviced by a professional, the manufacturer cannot void your warranty.
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What hours are you available to work on my vehicle? |
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Regular Work Schedule:
M-F 6:00 - 9:00 pm
Sun 6:00 am - 11:00 pm
If those hours are not convenient for you, please call me so we can schedule a time and location that fits your schedule.
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Do you have any customers testimonials? |
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Yes. You can find a listing of testimonials on this website. Addititional testimonials can be found on YP.com, SuperPages.com and YELP
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How long have your lived in Las Vegas? |
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Life Long Resident
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How many years of experience to you have working in the automotive service and repair industry? |
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24+ Years
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Do you accept personal checks? |
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We accept all major credit cards, extended warranties, checks and cash.
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What cars are you willing to work on? |
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All Makes and Models
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